About Mirakl
Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.
Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy’s, Decathlon, Best Buy, Airbus, Toyota Material Handling and Sonepar.
Headquartered in Paris with another office in Bordeaux and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company.
With more than 350 people, Mirakl Labs teams are mainly based in France. They work together on a daily basis to develop our roadmap for our 5 SaaS solutions.
They also address the issues faced by our customers and users, responding to various challenges related to new features, scalability, security, and usability.
About the job (based in Paris or Bordeaux, 3 days per week required at the office)
As a Senior Product Manager on the Product team, you’ll own the strategic vision for our flagship product, the Mirakl Core Platform (our SaaS marketplace solution), with a focus on optimizing seller management across the entire lifecycle.
Your goals are twofold:
- For marketplace operators: boost end-to-end efficiency and control of the seller relationship
- For sellers: simplify daily workflows and maximize performance on our platforms
You’ll work closely with the squad’s Engineering Manager, 6 backend or full-stack Java developers, 1 functional tester, and various business stakeholders across Mirakl.
We’re hiring on a permanent contract (CDI), based in Paris or in our Bordeaux office, with 2 remote days per week.
What you’ll do day to day:
- Gather customer needs, analyze market trends, and align with company strategy to define the team’s long-term vision and roadmap
- Turn that vision into delivery: write epics and user stories, organize sprints, track the roadmap and delivery, using FigJam, Productboard, and Jira
- Lead discovery through customer workshops and collaborate with internal teams (sales, customer success, marketing, etc.) to capture and understand needs
- Partner early with the Engineering Manager, Design, and Documentation to shape the functional roadmap—both on existing features and innovative ones—and create ideal development conditions
- Drive the evolution of seller management within Core Platform to make operators’ work easier, through innovative projects, including AI integration, in close collaboration with Data teams
- Own go-to-market: work with Sales and Product Marketing to define key messages, build collateral, and promote the product
- Run competitive and market intelligence: analyze competitors to understand strengths/weaknesses and position the product effectively
- Collect customer and end-user feedback, continuously track success KPIs for each feature, and propose iterative improvements based on insights
You’ll love this job if:
- You have at least 5 years of Product Manager experience, ideally including 3+ years in SaaS software, particularly in e-commerce/marketplaces
- You’re interested in or familiar with managing a seller base on platforms generating up to several hundred million in annual GMV
- You’ve proven strong communication and stakeholder management skills, can simplify complex topics, and enjoy working in a tightly aligned product organization (PM, Design, Engineering Manager, Documentation, Product Marketing, etc.)
- You’re comfortable with agile methodologies (SCRUM, Kanban, etc.)
- You’re curious about using AI to boost efficiency and innovate in the SaaS market
- You’re fluent in French and English (international customer environment)
Nice to have:
- Hands-on experience managing the seller lifecycle in a SaaS product
- Experience managing accounts in a multi-product ecosystem
- Practical experience in product marketplace environments
Wants to join us ? ⭐
- A 30-minute phone call with one of our Tech recruiters. We’ll discuss your background, expectations, and what Mirakl can offer you
- A one-hour technical Zoom with the hiring manager, Alexis Bourgeois, Group Product Manager at Mirakl. To dive into concrete aspects of your expertise and how it fits our projects.
- A final 1-hour Zoom with future Mirakl colleagues about our values and culture
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.
