People Operations Specialist – France & Employee Lifecycle

About

A propos

Mirakl est le leader des solutions logicielles pour le e-commerce. Nous offrons aux entreprises une suite unique de solutions leur permettant de transformer en profondeur leur e-commerce et de stimuler une croissance durable et rentable.

Depuis 2012, Mirakl accompagne les acteurs B2C et B2B avec une technologie de pointe, sécurisée et évolutive, pour :

Digitaliser leurs activités et élargir leur offre via la marketplace ou le dropship,

Simplifier la gestion des catalogues et des paiements fournisseurs, améliorant ainsi l’efficacité opérationnelle,

Augmenter la rentabilité grâce au retail media.

Nous nous engageons également à créer un environnement inclusif et collaboratif, où chaque collaborateur peut s’épanouir et contribuer pleinement à notre réussite commune.

Chiffres clés

  • Fondée en 2012 et membre du French Tech Next40.

  • +750 collaborateurs représentant plus de 40 nationalités à travers le monde.

  • +450 clients B2C et B2B répartis dans plus de 40 pays, parmi lesquels Airbus, Asos, Carrefour, Decathlon, Galeries Lafayette, H&M, Leroy Merlin, Maisons du Monde et Macy’s.

  • +9 bureaux dans le monde : Paris, Barcelona, Bordeaux, Boston, London, München, New York, Sydney, Tokyo.

Nos valeurs

Travailler chez Mirakl, c’est accélérer votre carrière aux côtés de collègues ambitieux, passionnés et bienveillants. Nous sommes fiers de la diversité des parcours, des perspectives et des expériences qui rendent nos équipes – et Mirakl dans son ensemble – si uniques et dynamiques.

Chez Mirakl, nous adoptons 5 valeurs conçues pour orienter la manière dont nos équipes collaborent et interagissent les unes avec les autres :

💡 Work Hard Together : Nous croyons en l’importance du travail d’équipe et de la collaboration comme fondements de notre succès.

🏆 Get Things Done : Nous privilégions l’action et l’efficacité pour atteindre des résultats impactants.

🚀 Go Above & Beyond : Nous relevons les défis avec proactivité et visons toujours l’excellence.

🎓 Succeed Through Expertise : Le partage des connaissances et l’apprentissage continu sont au cœur de notre culture.

🤝 Satisfy & Empower Clients : Nous sommes engagés à assurer la réussite de nos clients.

Au quotidien, ces valeurs se traduisent par des actions concrètes qui guident notre manière de travailler, de progresser et de nous connecter les uns aux autres.

Job Description

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

  • 🗓️ Founded in 2012 | Member of French Tech Next40
  • 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

  • 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
  • 🏆 Get Things Done: We prioritize action and efficiency for impactful results
  • 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence
  • 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
  • 🤝 Satisfy & Empower Clients: We're committed to our clients' success

People Operations Specialist Free lance – France

About the role

You are joining the People Operations team on a 12-month contractor mission at a pivotal moment. As we automate and redesign our HR processes, we need someone who can ensure operational excellence for our France population of nearly 400 employees, so the team can focus on transformation without dropping the ball on the day-to-day.

You will be the operational backbone for France HR, working hand-in-hand with the Senior People Operations Partner who owns the roadmap, and collaborating with our People Ops Apprentice on payroll preparation. If you are the type who thrives in fast-moving environments, gets satisfaction from a clean payroll run, and genuinely cares about the employee experience, this mission is for you.

Our tools: Lucca, BambooHR, Silae (outsourced payroll), Siit, Dust (AI & automation), Google Workspace.

Your responsibilities

Payroll & personnel administration

  • Track absences, leave, sick leave, and administrative events impacting payroll.
  • Prepare and consolidate variable payroll elements, ensuring accuracy and completeness, in collaboration with the People Ops Apprentice.
  • Contribute to monthly payroll closings in collaboration with Finance, our external payroll provider, and the Senior People Operations Partner.
  • Ensure compliance and accuracy of employee records.
  • Contribute to monthly payroll closings in collaboration with Finance, the payroll provider, and the Senior People Operations Partner.
  • Oversee employee benefits administration (health insurance, meal vouchers, transport, etc.).

Employee Lifecycle

  • Manage onboarding, internal mobility, and offboarding for France-based employees,
  • Produce administrative documents (employment contracts, amendments, certificates, etc.),
  • Support managers and employees on day-to-day HR matters and handle requests in line with defined SLAs,
  • Work closely with People Partners to ensure rigorous follow-up and an excellent employee experience.

What we are looking for

  • 5+ years of experience in French personnel administration and payroll.
  • Strong knowledge of French employment law.
  • Significant experience managing outsourced or in-house payroll (knowledge of Silae is a plus).
  • Experience across the full employee lifecycle.
  • First exposure to an international environment.
  • Advanced English proficiency (C1 level minimum)
  • Service-oriented, rigorous, and highly organized.
  • Ability to manage multiple topics in parallel in a fast-paced, high-growth environment.
  • Experience working alongside or in support of a senior HR lead.
  • Comfortable with HR tools and data; knowledge of Lucca or BambooHR is a plus.

This is a permanent position (CDI) based in Paris or Bordeaux, with 4 days on-site per week.

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Experience: > 5 years
  • Possible partial remote